Support

Talking Hank embarked on a new adventure and there have been many exciting changes to the game! Hank will be exploring a new tropical island, finding new activities, and making new animal friends.

This update is designed to make the game even more fun and full of adventure. While we want everyone to enjoy the experience, we understand that changes can lead to unexpected issues. If you encounter any issues or concerns, please don't hesitate to contact our support team. We are here to help you enjoy Hank's new adventure!

Talking Hank's new adventure required a lot of changes and your previous progress has been converted in a unique way. Instead of experiencing the old game, you will find that all animal zones have been unlocked for you. You will also receive an additional 100k in gold coins. If you previously made an in-app purchase to remove the ads, that purchase will be transferred to the new game.

However, if you encounter any issues or concerns, please don't hesitate to contact our support team. We are here to help you enjoy the game as much as possible.

The game changed because Talking Hank embarked on a new adventure! Hank has a whole island to explore and you can join him as he meets new animals and discovers hidden treasures. You can explore, play games, or just relax and take care of Hank. Hank's next adventure is designed to be even more fun than the last.

Enjoy the journey!

We understand that you might miss the old version of the game, but it is not possible to revert back. We apologize for any inconvenience this may have caused.

Please get in touch with our support team, and they will make sure that you get a special in-game treat to make up for it. We want you to enjoy Hank's new adventure as much as possible.

Join Talking Hank on an epic island adventure!

Explore vibrant landscapes, meet friendly animals, and play exciting minigames. Take care of Hank in his cozy treehouse by styling him, cooking tasty treats, and relaxing in the hammock. Embark on an endless exploration, collect various items and stickers, and uncover hidden surprises.

Get ready for non-stop fun – play now and make Hank's island paradise your own!

The rabbit is your friendly guide to the island!

Follow the rabbit and you will find newly unlocked activities!

Great question!

The simplest answer would be: by playing the game. You gain hearts by tending to Talking Hank's needs and taking care of animals. You can also find additional hearts when exploring the island. When you reach the next level, you gain a reward.

Good luck collecting them all!

You can get more food by collecting it from the trees or by tapping on the fridge. Sometimes, you will get food by doing various activities or playing with the animals!

Animals on the island can ask for your attention over time. Approach them to play together!

You can feed them with a catapult, stand next to them and tap on the button that appears in the middle of the screen, or play a mini-game that can be found near the animal’s home.

There's plenty of ways to play with the animals and have fun!

Head to Talking Hank's bedroom and tap on the chest to explore Hank's wardrobe.

Try new outfits, and don't forget the backpack you'll need for exploration!

Tap on the roller icon for a makeover! Change the furniture by tapping on the item. If it's locked - unlock it by tapping on the price.

After you exit the scene the changes you made will be visible. Enjoy the decorating experience!

Nighttime starts when Talking Hank is tired. Let him rest and night will turn into day!

Animals on the island need to sleep from time to time! If Talking Hank doesn't feel sleepy, together, you can explore the island at nighttime and collect items that can be found only at night.

Once Hank gets tired, you can send him to sleep. After an exciting day of exploring the island and having fun he also deserves some rest. You will be able to play with the animals when Hank is rested.

Stickers can be found all over the island during your exploration or as one of the rewards after playing with animals!

You can also watch a reward video to receive a new sticker pack so you can fill out the album faster.

You can find cool items all over the island for your collection! Tap on the collections cabinet in the treehouse porch, or the collections button on the right side of the screen on the island, to see your collectibles.

Remember that some collectibles can only be found at night when exploring the island. Good luck with your collection!

After enabling microphone permission in your device settings, head to the treehouse porch, tap on the microphone, and say the words that you would like Hank to repeat.

When using the Talkback feature, Talking Hank will repeat your words.

Every microphone makes Hank sound different. Check how many different, funny voices Hank can make!

No worries, just turn off the lamp above Talking Hank's head by tapping it.

Now Hank can sleep tight!

The game uses Google Drive backup to save your progress. If it was enabled, and you had an active internet connection, prior to losing your progress, all you need to do is reinstall the game. When the pop-up window opens, click on it to restore your progress.

Good question! The game uses Google Drive backup to save your progress.

All you need to do is make sure your Google Drive backup is enabled and your internet connection is active. If you've already done that, then you can do a factory reset or transfer your game progress to another device without any trouble.

If you’re still having problems after that, please don't hesitate to get in touch.

It’s easy! Just follow these steps:

1. Go to Settings on your device.
2. Choose Backup, then Google Drive Backup.
3. Make sure your internet connection is switched on.
4. Switch the backup permission to ON.
5. Tap Back Up Now.

If you’re still having problems after that, please don't hesitate to get in touch.

We’re sorry, but you can’t transfer your game progress between different platforms just yet. Check back with us in the future – we’re working on it!

All you need to do is make sure you have Google Drive backup enabled on your device and an active internet connection. If you have, then check if your Google account matches the one from your previous device and you're all set. Just download the game on your new device and when you receive a notification to restore your old progress, click on it and start playing.

If you’re still having problems after that, please don't hesitate to get in touch.

We’re sorry to hear that something’s not working with your game. First, check your device's sound settings and the sound settings inside the game. Make sure you have the sound turned on. If you’re still having problems after that, please don't hesitate to get in touch.

We’re sorry to hear that something’s not working with your game. First, try closing and opening the game. If that doesn’t help, uninstall then reinstall the game (please check options on how to save your progress before deleting the game). If you’re still having problems after that, please don't hesitate to get in touch.

Good news! The game is compatible with Android 6.0 or later.

That’s a great idea! We regularly update most of our games with loads of fun new content and features, so you don’t want to miss out.

If an update is available, follow these steps:

1. Open the Google Play Store on your device.
2. Open the menu (the icon’s in the top left corner) and tap My Apps & Games.
3. Any apps with an available update will be displayed at the top of the list. All you need to do next is tap Update!

Nothing should stand in the way of fun! Head over to Google Play Support to sort this out.

Talking Hank embarked on a new adventure and there have been many exciting changes to the game! Hank will be exploring a new tropical island, finding new activities, and making new animal friends.

This update is designed to make the game even more fun and full of adventure. While we want everyone to enjoy the experience, we understand that changes can lead to unexpected issues. If you encounter any issues or concerns, please don't hesitate to contact our support team. We are here to help you enjoy Hank's new adventure!

Talking Hank's new adventure required a lot of changes and your previous progress has been converted in a unique way. Instead of experiencing the old game, you will find that all animal zones have been unlocked for you. You will also receive an additional 100k in gold coins. If you previously made an in-app purchase to remove the ads, that purchase will be transferred to the new game.

However, if you encounter any issues or concerns, please don't hesitate to contact our support team. We are here to help you enjoy the game as much as possible.

The game changed because Talking Hank embarked on a new adventure! Hank has a whole island to explore and you can join him as he meets new animals and discovers hidden treasures. You can explore, play games, or just relax and take care of Hank. Hank's next adventure is designed to be even more fun than the last.

Enjoy the journey!

We understand that you might miss the old version of the game, but it is not possible to revert back. We apologize for any inconvenience this may have caused.

Please get in touch with our support team, and they will make sure that you get a special in-game treat to make up for it. We want you to enjoy Hank's new adventure as much as possible.

Join Talking Hank on an epic island adventure!

Explore vibrant landscapes, meet friendly animals, and play exciting minigames. Take care of Hank in his cozy treehouse by styling him, cooking tasty treats, and relaxing in the hammock. Embark on an endless exploration, collect various items and stickers, and uncover hidden surprises.

Get ready for non-stop fun – play now and make Hank's island paradise your own!

The rabbit is your friendly guide to the island!

Follow the rabbit and you will find newly unlocked activities!

Great question!

The simplest answer would be: by playing the game. You gain hearts by tending to Talking Hank's needs and taking care of animals. You can also find additional hearts when exploring the island. When you reach the next level, you gain a reward.

Good luck collecting them all!

You can get more food by collecting it from the trees or by tapping on the fridge. Sometimes, you will get food by doing various activities or playing with the animals!

Animals on the island can ask for your attention over time. Approach them to play together!

You can feed them with a catapult, stand next to them and tap on the button that appears in the middle of the screen, or play a mini-game that can be found near the animal’s home.

There's plenty of ways to play with the animals and have fun!

Head to Talking Hank's bedroom and tap on the chest to explore Hank's wardrobe.

Try new outfits, and don't forget the backpack you'll need for exploration!

Tap on the roller icon for a makeover! Change the furniture by tapping on the item. If it's locked - unlock it by tapping on the price.

After you exit the scene the changes you made will be visible. Enjoy the decorating experience!

Nighttime starts when Talking Hank is tired. Let him rest and night will turn into day!

Animals on the island need to sleep from time to time! If Talking Hank doesn't feel sleepy, together, you can explore the island at nighttime and collect items that can be found only at night.

Once Hank gets tired, you can send him to sleep. After an exciting day of exploring the island and having fun he also deserves some rest. You will be able to play with the animals when Hank is rested.

Stickers can be found all over the island during your exploration or as one of the rewards after playing with animals!

You can also watch a reward video to receive a new sticker pack so you can fill out the album faster.

You can find cool items all over the island for your collection! Tap on the collections cabinet in the treehouse porch, or the collections button on the right side of the screen on the island, to see your collectibles.

Remember that some collectibles can only be found at night when exploring the island. Good luck with your collection!

After enabling microphone permission in your device settings, head to the treehouse porch, tap on the microphone, and say the words that you would like Hank to repeat.

When using the Talkback feature, Talking Hank will repeat your words.

Every microphone makes Hank sound different. Check how many different, funny voices Hank can make!

No worries, just turn off the lamp above Talking Hank's head by tapping it.

Now Hank can sleep tight!

The game uses your iCloud account to save your progress. If it was enabled, and you had an active internet connection, prior to losing your progress, all you need to do is reinstall the game. When the pop-up window opens, click on it to restore your progress.

Good question! The game uses your iCloud account to save your progress.

All you need to do is make sure your internet connection is turned on, and then you can do a factory reset or transfer your game progress to another device without any trouble.

If you’re still having problems after that, please don't hesitate to get in touch.

We’re sorry, but you can’t transfer your game progress between different platforms just yet. Check back with us in the future – we’re working on it!

Your iCloud account makes this really easy. Check that you're using the same iCloud account on your old and new devices and that your internet connection is turned on. If you are, all you need to do is download the game on your new device. You will receive a notification to restore your old progress. Just click on it and start playing.

If you’re still having problems after that, please don't hesitate to get in touch.

We’re sorry to hear that something’s not working with your game. First, check your device's sound settings and the sound settings inside the game. Make sure you have the sound turned on. If you’re still having problems after that, please don't hesitate to get in touch.

We’re sorry to hear that something’s not working with your game. First, try closing and opening the game. If that doesn’t help, uninstall then reinstall the game (please check options on how to save your progress before deleting the game). If you’re still having problems after that, please don't hesitate to get in touch.

Good news! The game is compatible with iOS 12 or later.

That’s a great idea! We regularly update most of our games with loads of fun new content and features, so you don’t want to miss out.

If an update is available, follow these steps:

1. Open the App Store on your device.
2. Tap the Updates icon at the bottom of the screen.
3. Any apps with an available update will be displayed on this list. All you need to do next is tap Update!

Nothing should stand in the way of fun! Head over to Apple App Support to sort this out.